The other day, I watched a documentary on RTS channel. I don’t recall the name of the program. It was a study by a professor who wanted to test whether a group performs better when each individual cooperates or when each one is in competition with one another. There were…

Is it only me or do you also sometimes get annoyed by all the recommendations you receive when you subscribe to various services (for movies, books, etc.)? A few days after doing a search on “recommendation system” on the Internet, I was presented with many articles on this topic on…

I was told once in an interview that I would have to help to move things forward on various projects and the difficulty would be to get people to move and do their part. Confident that I could do it, I was asked how I intended to achieve this. My…

In the pursuit of performance and productivity, organisations may be encouraging humans to turn into machines. And with the pressure of not being able to keep up and the fear of being replaced by them, employees may be accepting to venture into a dangerous, slippery path of acceptance of constant…

Entering this writing challenge, I tried to look back into my early days at work and what this theme has inspired me to think about work. What came to my mind, first, was the story of “The Great Gatsby”, a book by F. Scott Fitzgerald. At the time, I was…

My friends and I were recently talking about how the concept of “quality of service” seems to be grossly neglected almost to the point of its death. Everywhere you look, everywhere you go, service seems to be not quite as good as before. Then again didn’t our parents think that…

If you have worked in start-up companies or other small organisations, you will have observed that the internal communication mode most often used to pass on information to newcomers is what one might call: “oral tradition” or oral internal communication. Generally, internal communication stays informal in small organisations. Information is…

I have found that while processes are an integral part of an organisation, in many cases, employees are unaware of them or have only a partial understanding of them. In some extreme cases, there are simply no defined processes. While this may sound surprising, the fact is that people tend…

If you are an entrepreneur, one of the most annoying and tiresome things can be: trying to keep others from stealing your innovative ideas. When you have to be continuously on your guard and keep things to yourself to avoid someone just sailing off with them, you may feel lonesome. …